1.1 SHOPeTURN (“SHOPeTURN”, “we”, “us”, “our”) values and respects the privacy of users accessing its website at www.shopeturn.com (“Website”). This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your information while interacting with us. By visiting or using our Website, you consent to the practices described in this Policy.
1.2 For the purposes of this Policy, “you” or “your” refers to the individual user or business entity using the Website. This Policy is designed to help you understand:
The type of data and information we collect.
The purpose of collecting such data.
How we use, store, and protect your information.
How we may share your information with third parties.
Collection of Information
2.1 Personal Information: We collect information that identifies you personally (“Personal Information”) when you engage in specific activities, such as registering for an account, placing an order, subscribing to newsletters, or contacting our customer support. This may include, but is not limited to:
Name, email address, phone number, and postal address.
Payment details (credit/debit card information or other payment methods).
Transaction and order history.
IP address, browser type, and device information.
2.2 Non-Personal Information: We may collect information that does not identify you personally (“Non-Personal Information”). This includes:
Device and browser details.
Aggregated usage data, such as the number of visitors, session length, and geographic location.
Cookies and tracking technologies (discussed below).
2.3 We may also collect information from third-party services (e.g., social media platforms) when you connect your account to the Website.
Purpose and Use of Information
3.1 We use your information to provide, enhance, and personalize our services. The main purposes include:
Fulfilling and processing your orders.
Managing your account and enhancing your experience on the Website.
Sending you updates, promotional materials, and important information.
Providing customer support and responding to your inquiries.
Conducting data analysis and market research to improve our Website and offerings.
Complying with legal obligations, including fraud prevention.
3.2 Cookies and Tracking Technologies: We use cookies and similar tracking tools to collect information about how you interact with the Website. Cookies help improve your experience by remembering your preferences and speeding up the browsing process. You can manage your cookie preferences in your browser settings.
Sharing of Information
4.1 Third-Party Services: We may share your information with trusted third-party partners to fulfill services, such as payment processing, order fulfillment, shipping, and email communication. These partners are required to adhere to our privacy standards.
4.2 Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties, and they will be obligated to honor this Privacy Policy.
4.4 No Unauthorized Sharing: We will never sell, trade, or rent your Personal Information to third parties for marketing purposes without your explicit consent.
Data Security
5.1 We implement appropriate security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. This includes encryption technologies and secure servers.
5.2 While we strive to protect your information, no data transmission over the Internet is completely secure. We encourage you to take precautions, such as using strong passwords and avoiding public Wi-Fi networks when accessing our Website.
Your Rights and Choices
6.1 You have the right to access, modify, or delete your Personal Information by logging into your account or contacting us at support@shopeturn.com.
6.2 Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or adjusting your account settings.
6.3 Data Retention: We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Changes to This Privacy Policy
7.1 We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date and notify you via email or a prominent notice on our Website. Continued use of the Website after the changes indicates your acceptance of the new Policy.
Contact Us
8.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
